Refund And Return Policy
Thank you for choosing BRIGHT BLUE INNOVATION CIRCLES PRIVATE LIMITED as your software product provider. We are committed to delivering high-quality software applications and services to meet your needs and expectations.
If you are not satisfied with our software products or services, you have the right to request a refund within 7 days from the date of your purchase.
The deadline for requesting a refund is 7 days from the date you purchased the software product or service or from the date you activated the software product or service, whichever is later.
To request a refund, you must inform us of your decision by sending an e-mail to contact@bbictech.com. Please include your name, order number, and reason for requesting a refund.
We will process your refund request within 30 days from the day on which we receive your e-mail. We will use the same means of payment as you used for the purchase, and you will not incur any fees for such a refund.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
⦁ You have not used the software product or service for more than 7 days
⦁ You have not violated the terms and conditions of the software product or service
⦁ You have not caused any damage or loss to the software product or service or to any third party by using the software product or service
⦁ You have not requested a refund for the same software product or service before
The following software products or services are not eligible for refunds:
⦁ Customized software products or services that are made to your specifications or clearly personalized
⦁ Software products or services that are offered for free or as part of a promotion or a trial
⦁ Software products or services that are subject to a separate refund policy or agreement
We reserve the right to refuse refunds of any software products or services that do not meet the above refund conditions at our sole discretion.